Privacy Policy

PRIVACY POLICY

Warm Life Limited values your privacy and is dedicated to protecting your data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our website, services, or communicate with us.

1. Who We Are

Warm Life Limited is a UK-registered company providing eco-friendly energy and heating upgrade solutions to households throughout the UK.

Registered Office: 314-Midsummer Boulevard, MK9 2UB, Milton Keynes, United Kingdom  

Company Registration Number: 13079283  

Contact Email: [email protected]

We serve as the Data Controller for the personal data you provide.

2. What Information We Collect

We may collect and process the following types of personal data:

  1. Information You Provide Directly
    1. Name, address, phone number, and email address  
    2. Property details (e.g., ownership, energy usage, eligibility for grants)  
    3. Information you provide when completing forms.
  2. Information We Collect Automatically 
    1. IP address, browser type, and usage data (via cookies or analytics tools)  
    2. Website interactions (pages visited, time spent)  
  3. Information from Third Parties  
    1. Public records or referral partners (for eligibility checks and service delivery)

3. How We Use Your Information

We process your data for the following purposes:  
– To provide and manage our services  
– To process grant applications  
– To respond to your inquiries and communicate updates  
– To enhance our website, marketing, and services  
– To comply with legal obligations (e.g., regulatory requirements)  
We will only use your data when we have a lawful basis under GDPR, such as your consent, fulfilling a contract, or legitimate interests.

4. Sharing Your Data

We do not sell your data. However, we may share it with:  
– Trusted partners or subcontractors to deliver our services  
– Government bodies or grant administrators (if required for applications)  
– Professional advisers or legal authorities (if legally required)  
All third parties are obligated to adhere to data protection regulations.

5. How Long Do We Keep Your Data

We will retain your data only as long as necessary to fulfil the purposes for which it was collected, including legal, tax, and reporting requirements.

6. Cookies

Our website uses cookies to enhance your experience and collect analytics. You can manage or disable cookies in your browser settings.

7. How We Protect Your Data

We implement appropriate technical and organisational measures to ensure your data’s security, including encryption, secure servers, and restricted access controls.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

For any questions about this Privacy Policy or how we handle your data, you can contact us at:  
Email: [email protected] 
Phone: +44 (20) 3839-9999
Address: 314-Midsummer Boulevard, MK9 2UB, Milton Keynes, United Kingdom 

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